The customer contact centers of AmerenCIPS in Pawnee, Ill., near Springfield; AmerenCILCO in Peoria, Ill.; and AmerenUE, which has contact center locations in St. Louis, Cape Girardeau and Jefferson City, Mo., join a select few electric or gas utility contact centers in the nation to receive this certification.
|
Manager of Customer Service Stan Ogden tells reporters how the Pawnee, Ill., Contact Center received its J.D. Power certification.
For J.D. Power and Associates Certified Call Center Program information, visit www.jdpower.com or call 800.274.5372.
|
