The customer contact centers of AmerenCIPS in Pawnee, Ill., near Springfield; AmerenCILCO in Peoria, Ill.; and AmerenUE, which has contact center locations in St. Louis, Cape Girardeau and Jefferson City, Mo., join a select few electric or gas utility contact centers in the nation to receive this certification.
On March 14 the AmerenCIPS Customer Contact Center celebrated their achievement and unveiled the award. Here are some photos of call takers celebrating the day.
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