Utilities and federal and state agencies are working to make the natural gas pipeline system as safe as possible by sharing critical safety information with those who live or work near pipelines.
If you live or work near natural gas pipelines, you should have received a special pipeline safety pamphlet-part of the Ameren Illinois and Ameren Missouri - larger communications effort to educate the public and emergency responders on safety around pipelines.
A key element in pipeline safety is a program that offers anyone who may dig a free service to mark the location of all underground utilities. Both Illinois and Missouri have laws requiring anyone digging, regardless of the depth of the project, to call the locating service for their area.
In Illinois, the program is called JULIE (Joint Utility Locating Information for Excavators). To contact JULIE, call 800.892.0123. Your notice to dig must be made at least 48 hours (two working days) before excavation starts, and the project must begin within 14 calendar days from the call to JULIE.
In Missouri, the program is the Missouri One Call System. To contact Missouri One Call, call 800.DIG.RITE (800.344.7483). Your notice to dig must be made at least three working days, and not more than ten working days, before excavation starts.
In either state, you may also dial 811 to be connected to the locating service for your area.
Ameren Illinois and Ameren Missouri also conduct and participate in safety education for emergency responders, contractors, customers, children and others. The companies also conduct regular patrols and inspections of their natural gas pipeline rights-of-way and facilities. Highly trained Ameren natural gas employees are qualified under U.S. Department of Transportation (USDOT) standards for natural gas pipeline operators.
For a fun and educational review of natural gas safety, see our Education section: Energy Underground.