An agent is a person or company that the customer has elected to give permission to act on behalf of the Customer for all purposes in arranging and managing services for the Customer. The Agent shall have on behalf of its Principle, the Customer, all rights and obligations, the Customer would have under the Company’s tariffs. The designation of an Agent shall not give the Customer or it Agent any additional rights than the Customer would have under the Company’s tariffs. The designation of an Agent shall not relieve the Customer of any obligation that it has under a tariff, including but not limited to the obligation to pay the Customer’s bill.
Broker is usually associated with natural gas transportation. That part of this program is under development and will be available later this year.
Consultants are generally associated with real time pricing and supply services purchased on an hourly price versus a fixed rate.
Every person, coop., corp., municipal corp., company, assoc., joint stock company or assoc., firm, partnership, individual, or other entity, their lessees, trustees, or receivers appointed by any court whatsoever, that offers electric power or energy for sale, lease or in exchange for other value received to one or more retail Customers, and shall include, without limitation, resellers, aggregators and power marketers, but shall not include (i) electric utilities (or any agent of the electric utility to the extent the electric utility provides tariffed services to retail Customers through that agent), (ii) any electric coop. or municipal system as defined in Sec. 17-100 to the extent that the electric coop. or municipal system is serving retail Customers within any area in which it is or would be entitled to provide service under the law in effect immediately prior to the effective date of this amendatory Act of 1997, (iii) a public utility that is owned and operated by any public institution of higher education of this State, or a public utility that is owned by such public institution of higher education and operated by any of its lessees or operating agents, within any area in which it is or would be entitled to provide service under the law in effect immediately prior to the effective date of this amendatory Act of 1997, (iv) a retail Customer to the extent that Customer obtains elec. power and energy from that Customer’s own cogeneration or self-generation facilities, (v) an entity that owns, operates, sells, or arranges for the installation of a Customer’s own cogeneration or self-generation facilities, but only to the extent the entity is engaged in owning, selling or arranging for the installation of such facility, or operating the facility on behalf of such Customer, provided however that any such third party owner or operator of a facility built after 01-01-99, complies with the labor provisions of Sec. 16-128(a) as though such third party were an ARES, or (vi) an industrial or manufacturing Customer that owns its own distribution facilities, to the extent that the Customer provides service from that distribution system to a third-party contractor located on the Customer’s premises that is integrally and predominantly engaged in the Customer’s industrial or manufacturing process; provided, that if the industrial or manufacturing Customer has elected delivery services, the Customer shall pay transition charges applicable to the electric power and energy consumed by the third-party contractor unless such charges are otherwise paid by the third party contractor, which shall be calculated based on the usage of, and the base rates or the contract rates applicable to, the third-party contractor in accordance with Sec. 16-102.
Property managers and landlords can use Landlord Direct to help manage their units. The service provides property managers and landlords with the ability to turn on/turn off service, receive notification of disconnection, and much more.