More about My Electric Outage
	How to Sign Up to use My Electric Outage
You can usually determine the cause and estimated restoration time for your electric outage with My Electric Outage. Ameren customers who sign up online to create a UserID and Password can logon at work or from the home of a family or friend and determine if the power is on at their residence.*
When Power is On…
Sign in with your UserID and Password to access My Electric Outage. The information on the screen will indicate if the address associated with your account has power or not. Here’s an example of My Electric Outage – Power On:
When Power is Off…
My Electric Outage clearly indicates when power is off at the address of your account. Notice the red graphic in the example below! When power is off, additional information is provided in the Current Outage section. The Outage status data is updated as progress is made on the power restoration. Use the “i” icons in the Current Outage section for more information.    If an Alert has been issued for your ZIP Code during a special or severe outage situation, you will immediately see the message after signing on to My Electric Outage. About Alert Messages.    Here’s an example of My Electric Outage – Power Off:
You can access My Electric Outage from the left navigation sections of:      Outage Information      My Home      My Business
*During the severe storms of July 2006, more than 60,000 Ameren customers accessed My Electric Outage to check their power status. Most customers signed in from work or homes of family and friends.