If your household income is at or below 150% of the federal poverty level, you may be eligible to receive heating bill assistance from the Low Income Home Energy Assistance Program (LIHEAP).

For the first time, eligible Ameren Illinois customers will have the option of choosing between the traditional LIHEAP Direct Vendor Payment (DVP) plan (a one-time payment) or the new Percentage of Income Payment Plan (PIPP). Under PIPP, the eligible client will pay a percentage of their income, receive a monthly benefit toward their utility bill, and lower their past-due balance for every timely payment they make.

Contact your local Community Action Agency to make an appointment to apply for LIHEAP. Go to the Illinois Department of Commerce & Economic Opportunity website to locate the agency nearest you.