www.ameren.com

Start, Stop, Move

Moving in, moving out or moving locations within the Ameren Illinois service area? To get started you will need:

Name
Full service address
Social Security Number
Date of service request

If you are not registered for an online account, you will need to create one to manage your account.

 

Start Service

New to the service area? Find frequently asked questions and set up your service now.
  

Create an Online Account

Stop Service

Moving out of the service area? Stop your service and find answers to your questions.
  

 

Create an Online Account

Transfer Service

Moving within the service area? Let us help you easily transfer your current service to your new address.

Create an Online Account

View Pending Orders

View or edit a pending service order right from your account dashboard.            


Create an Online Account

Business Customers

You can request new service with our online form. To change a pending order or cancel existing service, please call our Business Center at 800.232.2477.

Request Service

Online Photo Verification

Submit and verify your ID online. 

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