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FAQs: First line Supervisor (FLS) Test

     

1.

Q.

How long is the First Line Supervisor test?

 

A.

Approximately four hours. It is a timed test, yet individuals can move through the test at their own pace based on specified time-frames within each module.

     

2.

Q.

What is the re-test policy?

 

A.

A “Recommended” score is considered a passing score and will remain valid as long as this test is used. Therefore once an applicant scores “Recommended,” he/she will not need to take the test again.

For those applicants who score “Not Recommended,” 90 days must elapse before they are eligible to re-test (and therefore they will not be eligible for the vacancy for which they tested).

Individuals may attempt to take the test a total of two times before a review process is enacted. After the second unsuccessful attempt to take the test, individuals must wait 18 months before being eligible to re-test, and they must demonstrate completion of significant developmental activities to warrant a re-test.

Developmental activities include, but are not limited to, taking college/technical courses, training classes or certification training, or having a significant change in job assignment that permits the applicant to assume more leadership/supervisory responsibilities.

     

3.

Q.

What information does the selection committee receive based upon the applicant’s test performance?

 

A.

The hiring team will get a simple "Recommended" or "Not Recommended" result for each candidate.

Note: The Staffing department will also provide applicants with more extensive feedback regarding various skill areas and their respective strengths and the areas where there is a developmental need. Iindividual feedback will be mailed to the applicant’s home address.

     

4.

Q.

What does the individual form entail?

 

A.

Applicants who have taken the First Line Supervisor test receive a five-page document that provides them with a general overview of the test, including a description of the skill areas of judgment (e.g., management skills, problem solving/decision making, etc.), work orientation and leadership. In addition, applicants receive feedback pertaining to the percentile range they performed in each of the skill areas (e.g., 75th-100th percentile in judgment).

     

5.

Q.

Can someone take the test who has not currently applied for a First Line Supervisor position?

 

A.

At this point, the test is only available to those individuals who have applied for a First Line Supervisor position and successfully cleared the preliminary screening (e.g., education, experience, etc.).

     

See also:

FLS Test Information

Test Results and Retesting

Preparing for the Test

   

Video-FLS Testing (tutorial not included)

     
     

   
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