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First Line Supervisor (FLS) Test Information
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Thanks for your interest in a first line supervisor job at Ameren. The First Line Supervisor Test (FLS) is a multi-media test used to help select people for these positions. The test makes use of videos, sound recordings, emails, an employee handbook, and other materials in order to simulate situations commonly encountered by supervisors at Ameren.
The test lasts about four hours, with a break about halfway through. It's administered on a computer but only requires simple pointing and clicking—it's NOT a test of your ability to use a computer.
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Taking the Test
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During the test, you will be presented with a variety of situations, some of them in the form of a video or sound recording. You will then be asked how you might react to the situation or solve the problem.
A typical page from the FLS test is shown below.
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The Resource Bar contains access to various sources of information you'll need to answer the test question, such as a policy manual, emails, work orders, work schedules and voice mails. It also shows how much time is left on that section of the test.
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The Question and Answer Area contains the test question and answer choices.
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The Navigation Bar contains buttons for moving from question to question.
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For example, look at this sample question that you might get after watching a video of an employee asking to take time off:
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You can click the Schedule icon to display the employee schedule:
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Employee Schedule
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Name
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Monday,
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Tuesday,
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Wednesday,
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Thursday,
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Friday,
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09-May
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10-May
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11-May
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12-May
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13-May
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Atkins, Sean
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AM
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AM
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AM
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AM
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AM
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Matthews, Frank
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AM
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AM
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AM
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AM
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AM
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Mullins, Greg
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PM
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PM
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PM
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PM
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PM
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Prescott, Willy
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PM
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AM
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PM
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AM
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PM
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Rogers, Alex
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PM
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PM
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PM
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PM
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PM
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Spencer, Diane
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AM
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PM
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AM
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PM
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AM
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Name
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Monday,
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Tuesday,
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Wednesday,
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Thursday,
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Friday,
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16-May
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17-May
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18-May
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19-May
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20-May
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Atkins, Sean
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PM
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AM
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AM
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AM
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AM
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Matthews, Frank
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AM
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PM
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AM
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PM
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AM
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Mullins, Greg
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PM
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AM
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PM
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AM
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PM
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Prescott, Willy
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AM
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PM
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PM
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PM
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PM
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Rogers, Alex
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AM
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PM
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AM
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PM
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PM
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Spencer, Diane
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PM
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AM
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PM
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AM
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AM
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You can use this schedule along with information from the policy manual to determine how to replace a key member of a three person crew when one of them calls in sick. You would then select the answer you think is correct. This is only one example, but in general the other questions also ask you to review a situation and use the provided materials to solve a problem.
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See also:
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Test Results and Retesting
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Preparing for the Test
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FAQs
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Video-FLS Testing (tutorial not included)
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