More about My Electric Outage – Access with Phone Number

A quick and easy way to access My Electric Outage is with your phone number - the phone number on file with your Ameren Illinois Utilities account.
  
Here’s how it works:

1.

Select the "My Electric Outage" option. You will see two ways to access My Electric Outage. Select “Phone Number – My Electric Outage.”
  

2.

The next screen allows two entries. First, enter your phone number with area code. 
  

3.

Next, enter the street address (house number) of your billing address. Click “Continue.”

4.

The information on the screen will indicate if the street address (house number) you confirmed has power or not. Here’s an example of My Electric Outage when the power is on. Notice the green icon. This icon is red if the address is without power.