As warmer weather arrives, customers who have fallen behind on their bill could risk disconnection. We want to help. If your account is past due or you have received a disconnect notice, call Ameren Illinois at 800.755.5000.

We may be able to set up a payment arrangement to get you back on track. But don’t delay – call today and take charge of your account!

Do We Have Your Current Phone Number?
Whether you use a mobile phone or a landline, it’s important that we have your current phone number. When our records reflect your correct phone number, it’s easy for you to report or check the status of an outage.

If you have recently changed your primary phone number, please go to AmerenIllinois.com to update your information.