Our storm response plan has defined roles and responsibilities so we can focus on restoring power quickly and safely.
- Storm Tracking and Response
The National Weather Service provides continuous weather monitoring to Ameren’s storm team on a 24/7 basis.
When severe weather threatens, or when the National Weather Service issues weather warnings, the Ameren Illinois Storm Team is notified. This information is used to determine when and where to mobilize restoration crews.
- Ameren Illinois Emergency Operation Centers (EOC)
When severe weather begins to cause damage to our system, we activate our Emergency Operation Center.
Storm Center personnel track the storm, coordinate preparation efforts, and, if the storm causes more damage than local crews can restore quickly, they immediately begin recruiting outside restoration help. Additional help first comes from other Ameren support and if more resources are needed, we contact mutual assistance partners (see below) to quickly get help from other utilities.
- Damage Assessment
Field checkers are dispatched immediately to begin assessing the damage. The initial assessment helps us estimate the number of crews required, resources and materials needed, and the estimated restoration time.
- Mutual Assistance Partners
Typically, our local crews handle outages in their area and make repairs quickly and safely. Mutual Assistance Partners help Ameren Missouri respond when storm damage is greater than we can manage with our internal resources.
We participate in Mutual Assistance with other utilities setting the framework for sharing of resources between these companies.
- Logistics
A team coordinates staging sites, lodging, meals and other items necessary to support restoration crews.
- Storm Trailers
Storm Trailers are mobile warehouses stocked with materials needed to help crews with their restoration efforts. The trailers can be moved to staging sites close to the areas with the most damage.
