Our Key Account Program develops and sustains effective business relationships with Ameren Missouri’s largest industrial and commercial customers.
Key account executives develop mutually beneficial solutions to the business and energy needs of Ameren Missouri’s largest customers, typically with a demand greater than four megawatts (MW), individually or in aggregate. Key account executives serve as the coordinators of information and services between Ameren Missouri and these customers.
Key account executives develop relationships at various levels within the customer’s organization, thereby gaining a broad understanding of the customer’s business environment and an awareness of the customers' operational needs. At the executive level, key account executives address business issues, industry trends, legislative perspectives, economic development and energy related topics. At the operational level, key account executives concentrate on the customers’ day-to-day service needs, billing issues, policy and procedure questions, Ameren Missouri’s products and services, as well as tariff options.
“Providing exceptional service for exceptional customers”