Timeline and Process 

    Submit your Service Application as soon as project details are known. This will enable Ameren Missouri to best meet your needs. An Ameren Missouri Field Representative will advise you of service requirements and timeframes necessary.
    Complete the specific service application (<a href="/sites/aue/BusinessPartners/ConstructionServices/Pages/NonResProjectsApplications.aspx">Non-Residential</a>, <a href="/sites/aue/BusinessPartners/ConstructionServices/Pages/ResProjects.aspx">Residential</a>, <a href="/sites/aue/BusinessPartners/ConstructionServices/Pages/DusktoDawnLighting.aspx">Dusk to Dawn Lighting</a>). Completed applications can be sent to our Construction Hotline by <a href="mailto:constructionhotline@ameren.com">email</a> or fax to 888.738.0620.<br><br> or<br><br> You can also contact Ameren Missouri’s Construction Hotline at 866.992.6619 with your request.
    If a single request is received during normal business hours of 7:00 a.m. - 5:30 p.m., the premise number should be available the same day. For multiple premise numbers, the time period is volume dependent. Premise numbers for multiple subdivision lots will be provided by the appropriate Ameren Missouri local district office responsible for the project.
    Under normal circumstances you will be contacted within two business days.
    A mutually agreed upon service date will be established after site and customer requirements are complete.
    Ameren Missouri needs to receive notification the inspection authority has approved the installation. In some areas the inspection authority will notify Ameren Missouri, and in other areas the customer or contractor is responsible for notifying Ameren Missouri. Please verify with your Ameren Missouri Representative (Primary Point of Contact - PPC) or the local inspection authority to determine the process in your area. Please allow two business days from the time of the inspection for processing by both the inspection authority and Ameren Missouri.
    If the local inspection authority notifies Ameren Missouri on your behalf, you will need your Premise Number or the job address. If the local inspection authority does not contact Ameren Missouri, you will need to contact the local inspection authority directly.
    <ul> <li>We recommend that you contact a qualified or licensed electrician. It may be necessary for your electrician to obtain an electrical permit for wiring changes to your equipment.</li><li> Submit the specific Service Applications to Ameren Missouri. </li><li> If additional information is needed, you will be contacted by an Ameren Missouri Field Representative (Primary Point of Contact - PPC).</li><li> After your electrician has completed the wiring changes, he will contact the local inspection authority if necessary. When that inspection has been approved, the inspection authority or the electrician will notify Ameren Missouri the work has been inspected and approved.</li><li> Once we receive notification, Ameren Missouri can complete your wiring connection at the meter. </li></ul>
    Yes, a temporary service will have a different premise number than the permanent service. If a temp on perm has been requested then only one premise number will be necessary.
    We recommend hiring a qualified or licensed electrician to convert the meter base from an overhead meter base to an underground meter base. The customer is responsible for installing an approved underground meter base and service conduit system. An Ameren Missouri Representative (Primary Point of Contact - PPC) will specify the conduit size and path for the service conduit installation. Once all the requirements have been completed, Ameren Missouri will install the new service in the conduit and remove the overhead service. Please visit our <a href="/sites/aue/BusinessPartners/ConstructionServices/Pages/ElectricServiceRequirements.aspx">Electric Service Requirements and Manual</a> and review Ameren's Electric Service Manual for meter requirements.
    For all locations, contact the Construction Hotline at 866.992.6619.
    For more information, visit our Rates/Tariff page for <a href="/sites/aue/MyHome/ResidentialRates/Pages/default.aspx">Residential</a> or <a href="/sites/aue/MyBusiness/BusinessRates/Pages/Businessrates.aspx">Business</a>.
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