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Service Requests Applications
What is a Service Request application?
A Service Request Application is a series of forms to be completed by the customer or contractor prior to requesting any new service, upgrades, removals, or relocation to your existing service. Completion and submission to Ameren Missouri initiates the process to have a representative contact you. If you have any questions concerning your application, you can always contact the Construction Hotline at 866.992.6619.
What Service Request Applications must be completed?
The Main Request Application must be completed for each service location. If multiple utility services are needed at the same location, a specific electric, gas, or lighting application must be completed for each service. For instance, if residential gas and electric service is required, a <a href="/sites/aue/BusinessPartners/ConstructionServices/Documents/MainRequestApplication.pdf" target="_blank">Main Request Application</a>, a <a href="/sites/aue/BusinessPartners/ConstructionServices/documents/NewResidentialInstallElectricService.pdf" target="_blank">New Residential Install Electric Service Application</a> and a <a href="/sites/aue/BusinessPartners/ConstructionServices/documents/NewConversionResidentialGas.pdf" target="_blank">New Residential Install Gas Service Application</a> must be completed.
What information may be required on the Service Request Application?
<ul><li>Site information</li><li> Billing information</li><li> Contact information</li><li> Gas requirements and characteristics of the project </li></ul>
What happens after I submit the Service Request Application?
<ul><li>Your service request will be assigned to an Ameren Missouri Construction Hotline Representative handling your area who will contact you about your request. </li><li> The Construction Hotline Representative will provide you with a premise number and explain the next steps for your project. The premise number is our primary mechanism for tracking the status of your project. Please refer to this number when making inquiries. </li>
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