MPSC Staff Investigation 
Step 2 
 
Prior to public or evidentiary hearings, the Missouri Public Service Commission (MPSC) Staff will conduct an independent on-site investigation of the utility’s books and records. This allows the MPSC Staff to provide Commissioners with a recommendation regarding the filing.

Other parties, such as consumer groups or industrial customers, may also submit recommendations to the MPSC. Parties then meet in a pre-hearing conference to discuss concerns with the filing. This procedure may help parties reach agreements that can settle all or some of the concerns of the filing.

The MPSC must approve any proposed agreements to ensure that they are reasonable and in the public’s interest.

Go to Steps 3 & 4
 
 
 
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