HVAC Program FAQs 
 

    To be eligible, you must be an Ameren Missouri residential electric customer living in a single-family home, or any of the following: townhouse, row house or a building, as long as there are four or fewer units. Please confirm the eligibility of your system with a participating contractor.
     
    The rebates are valid on new equipment installed and qualifying diagnostic tune-ups completed from January 2, 2013 through December 2015 through a participating contractor. Each HVAC system will be eligible for only one diagnostic tune-up rebate between January 2, 2013 and December 31, 2015. The diagnostic tune-up must occur at least one year after the installation of the system.
     
    Yes. A participating contractor must perform all services on existing HVAC or install a new HVAC system in order to receive a rebate from Ameren Missouri. Participating contractors have been trained in the program requirements and will help you verify whether your existing system qualifies for a replacement rebate or attain the maximum rebate for which you are eligible. You can locate a participating contractor in your area using our <a href="/sites/aue/MyHome/ResEfficiency/Pages/EnergyEfficiencyLookup.aspx">Find a Contractor</a> tool.
     
    If your contractor was not enrolled in our HVAC program at the time of your system installation or tune-up, you will not be eligible for a rebate. If your contractor enrolls in our program as a participating contractor prior to doing the work, you may qualify for a rebate on an equipment installation or diagnostic tune-up. Your contractor should contact program administration by emailing <a href="mailto:hvac@ameren.com">hvac@ameren.com</a> or calling 877.215.5752 to enroll as a participating contractor.
     
    Your participating contractor will submit the rebate application on your behalf. You can expect to receive your rebate check within eight weeks from the date we receive your application. To check the status of your rebate, please call 877.215.5752 or email <a href="mailto:hvac@ameren.com">hvac@ameren.com</a>.
     
    The Ameren Missouri diagnostic tune-up uses a tool called an Optimizer to diagnose and increase a unit's efficiency. While standard tune-up services vary from contractor to contractor, our diagnostic tune-up, using the Optimizer tool, is a more in-depth protocol than a typical clean and check. Diagnostic procedures may include drilling holes into the ductwork to verify airflow. If so, this will be sealed by the participating contractor and will not interfere with the performance of your system. Through this process, the participating contractor will gather information on the operating efficiency of your system. Below are the steps of the diagnostic tune-up using the Optimizer tool that participating contractors may perform through our program: 1. Perform system tune-up procedures 2. Measure dry bulb and wet bulb temperature readings on both sides of the indoor coil 3. Calculate enthalpy (measure of the heat content in the air) 4. Calculate blower cubic feet per minute (CFM) per cooling capacity ton 5. Use these measurements to calculate the efficiency of the cooling system 6. Measure volts and amps on blower motor, compressor, and condenser fan - and calculate watts 7. Verify refrigerant charge 8. Perform system adjustments to maximize energy efficiency. Some repairs or adjustments may include an additional cost. Please consult your HVAC contractor. To get complete details on the work being performed, please discuss this process with a participating contractor.
     
    You can receive a $75 tune-up rebate for each qualifying unit in your home. However, you are only eligible for one $75 rebate per unit between January 2, 2013 and December 31, 2015. In addition, all diagnostic tune-ups can only be performed after an HVAC unit is installed for a year.
     
    Yes, although you will need your landlord's permission. In addition, the rebate will be sent to the name on the Ameren Missouri residential electric account at the address. If the check needs to be sent to a different name, your participating contractor must fill out a Rebate Reassignment Form.
     
    Yes. The rebate check will be sent to the name on the Ameren Missouri residential electric account at the address. If the check needs to be sent to a different name, your participating contractor must fill out a Rebate Reassignment Form.
     
    The Ameren Missouri diagnostic tune-up uses a tool called an Optimizer to diagnose and increase a unit's efficiency. While standard tune-up services vary from contractor to contractor, our diagnostic tune-up, using the Optimizer tool, is a more in-depth protocol than a typical clean and check. Diagnostic procedures may include drilling holes into ductwork to verify airflow. If so, this will be sealed by the participating contractor and will not interfere with the performance of your system. Through this diagnostic process, the participating contractor will gather information on the operating efficiency of your system. The $75 rebate is intended to cover some or all of the additional costs of performing that more in-depth process, making it easier for customers to choose the additional diagnostic testing. The participating contractor will charge for the diagnostic tune-up and also for any repairs, such as a refrigerant charge if needed, which will make your system run more efficiently. See: What is the difference between a standard tune-up and a qualifying diagnostic tune-up? above.
     
    Ameren Missouri understands there has been some confusion over the statement "practically free" on the back of the Personal Energy Report (PER). In an effort to communicate the diagnostic tune-up rebate, information we provided was over-simplified. The Ameren Missouri diagnostic tune-up uses a tool called an Optimizer to diagnose and increase a unit's efficiency. While standard tune-up services vary from contractor to contractor, the diagnostic tune-up, using the Optimizer tool, is a more in-depth protocol than a typical clean and check. Through this diagnostic process, the participating contractor will gather information on the operating efficiency of your system. The $75 rebate is intended to cover some or all of the additional costs of performing the more in-depth process, making it easier for customers to choose the diagnostic testing. The participating contractor will charge for the diagnostic tune-up and also for any repairs, such as a refrigerant charge if needed, which will make your system run more efficiently.
     
    The Ameren Missouri program does not set pricing or terms for the sale of equipment and services provided by participating contractors. Prices, services, and terms may vary by contractor. The Ameren Missouri diagnostic tune-up, with the Optimizer tool, is more in-depth and takes more time. The $75 rebate is intended to cover some or all of the costs of performing the more in-depth diagnostic testing using the Optimizer tool. The participating contractor will charge for the diagnostic tune-up and also for any repairs, such as a refrigerant charge if needed, which will make your system run more efficiently. Just as you might with any home improvement project, we recommend customers attain multiple bids for any work being performed. There are more than 500 participating contractors to choose from throughout the Ameren Missouri electric service territory.
     
air conditioner, air conditioning, HVAC, FAQ, rebate, Ameren Missouri, Act On Energy
 
 
Follow Us