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Ameren Text & Email Alerts Program Terms and Conditions

BY REGISTERING FOR AMEREN CORPORATION’S (“AMEREN”) TEXT AND EMAIL ALERTS PROGRAM (THE “PROGRAM”), YOU HAVE OPTED-IN TO THE PROGRAM.  AS A REGISTERED PARTICIPANT, YOU WILL HAVE THE ABILITY TO RECEIVE CERTAIN TEXT AND/OR EMAIL MESSAGES FROM AMEREN CONTAINING INFORMATION ABOUT YOUR ELECTRIC SERVICE AND ACCOUNT.  THE PROGRAM IS AVAILABLE FOR MISSOURI AND ILLINOIS ACCOUNTS ONLY. 

 

BY REGISTERING FOR THE PROGRAM, YOU ARE AGREEING TO THESE TEXT AND EMAIL ALERT PROGRAM TERMS & CONDITIONS (THESE “PROGRAM TERMS & CONDITIONS”) AND AMEREN’S WEBSITE TERMS AND CONDITIONS (THE “WEBSITE TERMS AND CONDITIONS”), WHICH CAN BE FOUND THROUGH OUR WEBSITE (www.ameren.com) AND WHICH ARE INCORPORATED HEREIN BY REFERENCE (COLLECTIVELY, THE PROGRAM TERMS & CONDITIONS AND THE WEBSITE TERMS & CONDITIONS COMPRISE THE “TERMS & CONDITIONS”).  IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT PARTICIPATE IN THE PROGRAM.  THE TERMS AND CONDITIONS MAY CHANGE FROM TIME TO TIME.  WE WILL POST ANY UPDATES TO THESE PROGRAM TERMS & CONDITIONS AT 
https://www.ameren.com/Account/Customer-Service/Alerts/Terms-and-Conditions, AND ANY UPDATES TO THE WEBSITE TERMS & CONDITIONS WILL BE AVAILABLE THROUGH www.ameren.com

TO PARTICIPATE IN THE PROGRAM’S TEXT MESSAGING SERVICE, YOUR PHONE OR MOBILE DEVICE MUST BE ENABLED FOR TEXT MESSAGING.  TO PARTICIPATE IN THE PROGRAM’S EMAIL MESSAGING SERVICE, YOUR PHONE, MOBILE DEVICE, OR COMPUTER MUST BE ENABLED FOR EMAIL MESSAGING.  TEXT MESSAGING, EMAIL, AND DATA RATES AND OTHER THIRD PARTY CHARGES MAY APPLY.  SEE SECTION 6 FOR INFORMATION ON PAUSING OR OPTING-OUT OF THE PROGRAM. 
PLEASE CAREFULLY REVIEW THE FOLLOWING ADDITIONAL TERMS.  FOR ADDITIONAL INFORMATION ABOUT THE PROGRAM, PLEASE SEE THE FAQ’S AT: https://www.ameren.com/Account/Customer-Service/Alerts/FAQs

 

1. ALERTS.  When you initially opt-in to the Program, you will automatically be enrolled in certain alerts, which you can then modify.  If you previously signed up to receive certain alerts and other information electronically from Ameren, you will automatically be enrolled to receive such alerts and information under this Program.  Available alerts are listed on the Preferences Page.  Participants may opt-in or out of the Program or categories of alerts in accordance with procedures established from time to time and displayed on Ameren’s website.  See the website for additional Program details.

 

2. CARRIERS.  The following is a list of carriers that currently support the Program: (1) ACS; (2) Appalachian Wireless (EKN); (3) AT&T Mobility; (4) Bluegrass Cellular; (5) Boost Mobile; (6) CellCom; (7) CellSouth; (8) Cellular One of East Central, IL (ECIT); (9) Cellular One of Northeast Pennsylvania; (10) Cincinnati Bell Wireless; (11) Coral Wireless (Mobi PCS); (12) Cricket; (13) Cross; (14) Element Mobile (Flat Wireless); (15) Epic Touch (Elkhart Telephone); (16) GCI; (17) Golden State; (18) Hawkeye (Chat Mobility); (19) Hawkeye (NW Missouri); (20) Illinois Valley Cellular; (21) Inland Cellular; (22) iWireless (Iowa Wireless); (23) Keystone Wireless (Immix Wireless/PC Man); (24) MetroPCS; (25) Mosaic (Consolidated or CTC Telecom); (26) Nex-Tech Wireless; (27) NTelos; (28) Panhandle Communications; (29) Pioneer; (30) Plateau (Texas RSA 3 Ltd); (31) Revol; (32) RINA; (33) Simmetry (TMP Corporation); (34) Sprint; (35) Thumb Cellular; (36) T-Mobile; (37) Union Wireless; (38) US Cellular; (39) Verizon Wireless/Alltel; (40) Virgin Mobile.

 

3. COST OF PARTICIPATION.  While the Program is complimentary and requires no purchase or fee for participation, message and data rates may apply, and may be billed on your wireless phone, email, or internet bill or deducted from your prepaid balance. Check with your carrier or provider for details.

 

4. USER CONDUCT.  You agree to provide true, accurate and complete information about yourself during the Program registration process, and to update this information promptly when it changes.  If you provide any information that is untrue or inaccurate, not current, or incomplete, or if we suspect that your information is untrue or inaccurate, not current, or incomplete, we may, in our sole discretion, suspend or terminate such Program registration and/or access or refuse current or future access. You agree not to send or otherwise make available content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, or contains hate speech. You acknowledge that Ameren may or may not pre-screen text or email message content you provide, but shall have the right, without obligation and in its sole discretion, to pre-screen, refuse, or remove any content you make available, including content that violates this section.

 

5. RIGHTS.  You may be prompted to send limited text or email responses to Ameren. By sending text or email messages, you grant Ameren the perpetual, irrevocable, and fully sublicensable license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform, and publicly display any and all text or email message content provided by you to Ameren (in whole or in part) and to incorporate such content into other works in any format now known or later developed.

 

6. OPTING-OUT OR ASKING QUESTIONS.  You have the ability to opt-out of (discontinue your participation in) the Program at any time.  You also have the ability to opt back in, subject to the conditions of the Program.  Text STOP to cancel, or HELP for help, to the shortcode 40401.  See Ameren’s website for additional details.  If you experience any problems with opting-out of or opting-into the Program, or if you need help or additional information related to the Program, contact us in accordance with Section 13 below.

 

7. PRIVACY STATEMENT.  For additional information regarding our use of information collected through the Program, please refer to our Privacy Statement, which can be found through our website, www.ameren.com, and which is incorporated herein by reference.

 

8. NO GUARANTEE.  Ameren is not responsible for incomplete, lost, late, or misdirected messages, including (but not limited to) undelivered messages resulting from any form of filtering by your mobile carrier or service provider or otherwise.

 

9. DISCLAIMER OF WARRANTIES.  YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR PARTICIPATION IN THE PROGRAM IS AT YOUR SOLE RISK. THE PROGRAM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.  AMEREN AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, EMPLOYEES, PARTNERS, CONTRACTORS, CONSULTANTS, LICENSORS, AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. AMEREN AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, EMPLOYEES, PARTNERS, CONTRACTORS, CONSULTANTS, LICENSORS, AND SUPPLIERS DISCLAIM ALL LIABILITY FOR AND MAKE NO WARRANTY THAT (A) THE PROGRAM WILL MEET YOUR REQUIREMENTS; (B) THE PROGRAM WILL BE UNINTERRRUPTED, TIMELY, SECURE, OR ERROR-FREE; OR (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PROGRAM WILL BE ACCURATE OR RELIABLE.

 

10. LIMITATION ON LIABILITY.  YOU EXPRESSLY UNDERSTAND AND AGREE THAT AMEREN AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, EMPLOYEES, PARTNERS, CONTRACTORS, CONSULTANTS, LICENSORS, AND SUPPLIERS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, EVEN IF AMEREN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM THE USE OR THE INABILITY TO USE THE PROGRAM, UNAUTHORIZED ACCESS TO OR ALTERATION OF TRANSMISSIONS OR DATA, INCORRECT DATA CONTAINED IN ANY ALERT, STATEMENTS OR CONDUCT OF ANY THIRD PARTY REGARDING THE PROGRAM, OR ANY OTHER MATTER RELATING TO THE PROGRAM.

THE DISCLAIMERS AND LIMITATIONS SET FORTH IN SECTION 9 AND THIS SECTION 10 ARE IN ADDITION TO, AND IN NO WAY IN DEROGATION OF OR A LIMITATION OF, THE DISCLAIMERS AND LIMITATIONS SET FORTH IN THE WEBSITE TERMS & CONDITIONS. 

 

11. TERMINATION.  Ameren reserves the right, in its sole discretion, to cancel or suspend any or all of the Program, in whole or in part, for any reason, with or without notice to you.

 

12. OTHER.  These Terms and Conditions contain the entire agreement between you and Ameren regarding the use of the Program, and supersede all prior understandings related to use of the Program. If any part of these Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of these Terms and Conditions, and the remaining portions shall remain in full force and effect.

 

13. CONTACT US.  If you have any questions or concerns about the Program, or to report inappropriate content, you may:

 

 

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