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Device MAC Address |
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Device Install Code |
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Device Model |
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Manufacturer Name |
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The device is turned on and plugged into an energized outlet. |
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The device is within 75 feet of the Ameren Illinois smart meter. |
Your ability to reconnect your Home Area Network to an Ameren Illinois meter after moving requires your new location to have an advanced meter. If you are not certain what type of meter is at your new location, please contact us or use the chart below:
Meter Type | Visual Clue | Technical Clue | HAN Compatible | Residential/ Small Commercial |
Large Commercial/ Industrial |
Focus Advanced Meter | Yellow or green label, clear cover |
Uses 2-way communications |
x | x | |
S4X Advanced Meter | Yellow label, tinted cover |
Uses 2-way communications |
Temporarily not available for Home Area Network |
Temporarily not available for Home Area Network |
Temporarily not available for Home Area Network |
Automatic Meter Reading/ Electro-magnetic Meter Reader |
White label | Uses 1-way communications |
Not compatible |
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Distance to the meter is important for connecting a device. Your device should be located within 75 feet of the meter at your home or business. If connection issues persist, reduce the distance between the meter and the device. |
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Certain types of wireless electronic devices operating on the same channel as the ZigBee radio in the meter (e.g., Wi-Fi router, microwave, baby monitor, cordless phone, etc.) may interfere with the connection to your device. |
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Wireless range could be impacted by the layout or construction of your home or business. If connection issues persists, try to reduce the distance between the meter and your device. |