Start, Stop, Move

Moving in, moving out or moving locations within the Ameren Illinois service area? To get started you will need:

Full service address
Social Security Number
Date of service request

Start Service

New to the service area? Find frequently asked questions and set up your service now.

Stop Service

Moving out of the service area? Stop your service and find answers to your questions.


Transfer Service

Moving within the service area? Let us help you easily transfer your current service to your new address.

View Pending Orders

View or edit a pending service order right from your account dashboard.            

Business Customers

You can request new service with our online form. To change a pending order or cancel existing service, please call our Business Center at 800.232.2477.

Request Service

Online Photo Verification

Submit and verify your ID online. 

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