No matter who you are or how you use your energy, we have options to help you manage it.
Learn MoreAs technology advances, we advance, too. Upgrades to our advanced communications network – the system that support our smart meters- requires us to exchange meters in some of our service areas. All customers that need an upgraded meter will be notified. We plan to minimize customer contact and practice social distancing. You can help by updating your contact information in our system.
If you decide that you do not want a smart meter, you have the option to enroll in our Non Standard Metering (NSM) service. Unlike our Standard Metering service, which uses the smart meter to transmit your energy usage wirelessly to Ameren Illinois, the Non Standard Metering service will require a manual meter read. There are monthly fees to participate in the Non Standard Metering program and no additional charge for the smart meter. The NSM fees help cover the cost of monthly manual meter reads. If you decide NSM is the right choice and want to enroll, please call our Customer Service at 800.755.5000 to learn more about the fees.