Contact Us

 
           
smell gas? call us
  downed line? call us
  report outage
         
We respond to emergency calls 24/7. If you have downed lines or smell a gas odor, please call 800.755.5000 and report it immediately. 
           
Email   Phone/Fax   Mailing Address
         
Please send your general customer service inquires to us by email.

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  Residential   Payment
  Phone: 800.755.5000
  Ameren Illinois
  Fax: 800.851.1796
  PO Box 88034
    Hours: 7:00 a.m. - 7:00 p.m. M-F
  Chicago, IL 60680-1034
       
    Business
  Correspondence
 Hours: 7:00 a.m. - 7:00 p.m., M-F    Fax: 877.263.7369
  300 Liberty St.
 7:00 a.m. - 3:30 p.m., Sat - Sun       Hours: 7:00 a.m. - 7:00 p.m. M-F
  Peoria, IL 61602
   
 
Email Form
  Construction & Engineering
 
  Phone: 888.659.4540
 
    Fax: 217.424.6758
 
      Hours: 7:30 a.m. - 4:30 p.m. M-F    
         
    Property Management    
    Phone: 800.487.5795    
    Fax: 800.851.1796    
      Hours: 8:00 a.m. - 5:00 p.m. M-F    
         
    Website Support    
    Phone: 877.263.7361    
    Fax: 800.851.1796    
      Hours: 7:00 a.m. - 7:00 p.m. M-F    
         
    Other Services    
    JULIE/Call before you dig! Phone: 811    
    Hearing Impaired Phone: 711    
         
         
         
         
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