COVID-19 Economic Hardship Recovery Program

Economic hardship caused by the COVID-19 pandemic is affecting residents in every corner of our state, from all walks of life. If you find yourself behind on your energy bill, we understand. There is a clear path to maintaining the essential electricity and natural gas services you need… now and in the future.

Apply for Financial Assistance

Assistance paying your energy bills is available through many agencies across the state. Find more information on the various programs, eligibility guidelines and where to get help.

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Explore Payment Options

Explore payment options that may help you get back on track. 

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Contact Us

Talk to us about your situation and we'll work together on a solution.

Residential: 1.800.755.5000
Business: 1.800.232.2477
Hours: 7:00 a.m. - 7:00 p.m. M-F

Log in to your account to find options. 

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Lower Future Energy Bills

Manage your energy bill going forward through Ameren Illinois energy efficiency programs.

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