We are committed to helping you get through these difficult and unpredictable times. Although we will be returning to regular policies regarding disconnecting for nonpayment and assessing late fees on July 15, 2020 for our business customers and August 3, 2020 for our residential customers, we want to help you avoid a large or unmanageable balance. If you need help paying your bill, take action now and review payment assistance options available to you.