Energy Assistance Portal
The Energy Assistance Portal is available to aid energy assistance agencies in helping meet the needs of Ameren customers.
Get Access to Helpful Features
The EA portal allows agencies to check customer account information and to make pledges on Ameren accounts.
If you need to make a request for a new agency, please complete the New Agency Registration.
Submit Pledges with the Online Portal
The EA portal allows agencies to check customer account information and to make pledges on Ameren accounts.
If you need to make a request for a new agency, please complete the New Agency Registration.
Energy Assistance Programs
Ameren offers a number of billing & payment assistance programs. See our program page for more.
Contact Us
Ameren Missouri Energy Assistance
Phone: 800.894.5211
Fax: 314.612.2844
Email: AmerenMissouriEA@ameren.com
Automated Phone System
You can also submit pledges via the automated phone system:
Phone: 314.554.4499 or 800.526.3247
Unable to enter pledges? Call:
800.552.7583 (1-4 pledges)
877.726.3736 (5+ pledges)
Contact Us
Ameren Illinois Energy Assistance
Phone: 800.667.5695
Email: AmerenIllinoisCredit@ameren.com