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Payment Assistance

We're Here For You

If you find yourself behind on your energy bill because of financial challenges, we're here to help. Please review our payment assistance options to learn about ways you can manage your energy bills.

Assistance Programs

Warm Neighbors Cool Friends

Contact the agency serving your area to apply for assistance.

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Agency Finder

Find an energy assistance agency in your area.

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The Low Income Home Energy Assistance Program (LIHEAP) helps eligible low-income households pay for home energy services (primarily heating during winter months).

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Gift of Energy

You can help make someone's month a little brighter by purchasing a Gift of Energy from Ameren.

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Income Eligible Status

Ameren Illinois residential customers who meet the requirements of an income-eligible customer will have deposits for new service and late payment charges waived.

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