www.ameren.com

Illinois Energy Assistance

If you’re struggling to keep up with energy bills, you’re not alone. We’re here to help.

 

 

Getting Started

Check Eligibility

Find out what programs you qualify for by reviewing our eligibility chart.

Check Eligibility (PDF)

Find the Program for You

Learn more about the program details by exploring the available options.

Explore Programs

Get the Help You Need

Learn more about how to apply in the program details or find an agency near you that can help you get assistance.

Find An Agency

Explore Your Options

If you need help making your payments, programs are available. To get started, review our eligibility chart (PDF), or log in to your online account to quickly and easily explore all the helpful resources and payment assistance options at your disposal.

LIHEAP

In a crisis? LIHEAP provides federally funded assistance to help families manage energy costs.
Get Assistance

Warm Neighbors Cool Friends

Warm Neighbors Cool Friends (WNCF) is a year-round heating and cooling assistance program to help those who generally do not qualify for financial assistance from other government or non-profit programs. Eligible households can receive up to $500 for this heating season.
Take Action

Income Eligible Status

Ameren Illinois residential customers who meet the requirements of an income-eligible customer will have deposits for new service and late payment charges waived. If you do not automatically qualify these protections are available after your request is approved.
Learn More

Need to Create an Online Account?

Our new online account features can help you connect with the right programs to get you the assistance you need.

Register Now

Payment Agreements and Billing Options

Payment Agreements

If you have an outstanding balance, you can make an arrangement with Ameren Illinois to avoid disconnection.

See our Payment Assistance FAQs for more information.
Log In to Check Eligibility

Billing Options

Visit our Billing Options page to learn about other programs available to manage your bill.
View Billing Options
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