Need some help paying your bill but not sure what programs you're eligible for?
We've designed a new online experience to show all your eligible options in one spot. Log in or create an online account to view your personalized list.
First, check our eligibility chart below to see what programs you may qualify for. Then connect with an agency using our agency finder tool to get help to work through the application process.
LIHEAP | WNCF | |
---|---|---|
$0 - $2,430 | $2,431 - $4,513 | |
$0 - $3,287 | $3,228 - $5,158 | |
$0 - $4,143 | $4,144 - $5,804 | |
$0 - 5,000 | $5,001 - $6,446 |
If you need help making your payments, programs are available. To get started, review our eligibility chart, or log in to your online account to quickly and easily explore all the helpful resources and payment assistance options at your disposal.
In a crisis? LIHEAP provides federally funded assistance to help families manage energy costs.
Get AssistanceWarm Neighbors Cool Friends (WNCF) is a year-round heating and cooling assistance program to help those who generally do not qualify for financial assistance from other government or non-profit programs. Eligible households can receive up to $500 for this heating season.
Take ActionAmeren Illinois residential customers who meet the requirements of an income-eligible customer will have deposits for new service and late payment charges waived. If you do not automatically qualify these protections are available after your request is approved.
Learn MoreQualifying Ameren Illinois natural gas customers can receive a discount on natural gas service charges.
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Our new online account features can help you connect with the right programs to get you the assistance you need.