www.ameren.com

Energy Assistance

Energy customers across the nation are facing soaring electricity and natural gas prices. We know our customers count on us every day for the energy they need, and no one wants to see increases in their energy bills.

Energy Care Plan

We are committed to helping you navigate these challenging times.
The Energy Care Plan includes low-cost, easy to implement steps to manage your monthly energy bills.

Rising Power Prices

Higher energy prices will continue to impact monthly utility bills into the winter heating season. Get updates from Ameren Illinois here.

Learn More

Need more time?

Explore Payment Agreement options that may be available to you. 

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house Care For Your Home

Home Energy Assessment
We'll examine your home for opportunities to reduce energy usage. This assessment is free for qualifying customers.


Google Nest Thermostat
Get a $0* Google Nest Thermostat, tax and shipping included, courtesy of the partnership between Google and Ameren Illinois.

 


More Solutions
Explore more energy efficiency solutions and financial incentives. 

*Terms apply. Nest Thermostat $129.99 MSRP. Rebate valid through Dec. 31, 2022 or while supplies last.

walletCare For Your Budget

Payment Agreements
Set up a payment agreement by logging in to your Ameren Illinois account.


Billing & Payment Options
Explore bill payment programs such as Budget Billing or Pick A Due Date.


Energy Supply Options
Learn about alternative choices for energy supply.

 

 

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helping hands Care For Yourself

LIHEAP
Low Income Home Energy Assistance Program (LIHEAP) grants are available to income-qualified customers.


WNCF
Warm Neighbors Cool Friends (WNCF), a year-round heating and cooling assistance program to help those who generally do not qualify for financial assistance from other government or non-profit programs. Eligible households can receive up to $350 for this heating season.

 


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Additional Resources

Video Update

Hear from Joe Solari, Vice President of Customer Experience about the Energy Care Plan. 

Contact Us

Residential: 1.800.755.5000
Hours: 7:00 a.m. - 7:00 p.m. M-F

Business: 1.800.232.2477
Hours: 7:00 a.m. - 5:30 p.m. M-F

Online Account Options

Account Dashboard

View Your Bill

Energy Usage Details

Mobile App

Income Eligible Status

State & Federal Programs

Help Illinois Families

Keep Cool Illinois

Business Resources

Help a Neighbor

Gift of Energy

Warm Neighbors Cool Friends

Alert Info
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