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Clean Slate Program

Get a Fresh Start

Starting on October 21, 2020, the Ameren Missouri COVID-19 Clean Slate program now includes an additional $500,000 to help our residential electric customers with past due balances pay off their utility bills. Multiple community partners and agencies will participate in administering the program and determining income eligibility. Once the agency determines your eligibility, the program can help you clear the remaining balance on your account after you make a down payment of 25% of the past due balance owed.

To be eligible for Clean Slate, customers must meet the following requirements:

  • Have an active Ameren Missouri electric account that is past due, or reconnecting an account.
  • Pay 25% of their past-due balance.
  • Prove loss of income or employment due to COVID-19.
  • Household income up to 250% of the federal poverty level who do not qualify for LIHEAP.
    • Income eligibility determined by the agency—not Ameren Missouri
    • Example: A four-person household making up to $65,500 a year, or $5,458 per month, is eligible to apply.
    • Federal Income Eligibility Guidelines

Customers who previously received Clean Slate funding this summer are ineligible for additional Clean Slate funds.

Find Your Agency

Once you've identified your agency from the list below, contact them and ask about the Clean Slate Program
If your agency thinks you are eligible for LIHEAP funds to help with your account, save time and apply now.

 

Heat Up Missouri 
Serving all of Ameren Missouri service area
314.241.0001
314-657-1599
https://heatupstlouis.org/

Central Missouri Community Action (CMCA)
Serving Audrain, Boone, Callaway, Cole, Cooper, Howard, Moniteau, and Osage Counties
573.443.8706
www.showmeaction.org

 

Community Action Agency of St. Louis County (CAASTLC)
Serving St. Louis County
314.863.0015
www.caastlc.org

Community Action Partnership of Greater St. Joseph (CAPSTJOE)
Serving Andrew, Buchanan, Clinton, and Dekalb Counties
816.233.8281
www.endpov.com

Community Action Partnership of Northeast Missouri (CAPNEMO)
Serving Adair, Clark, Knox, Scotland, and Schuyler Counties
660.665.9855
1.800.737.3165
www.capnemo.org

Community Services Inc
Serving Gentry County
660.582.3113
www.communityservicesinc.org

Delta Area Economic Opportunity Corporation (DAEOC)
Serving Dunklin, Mississippi, New Madrid, Pemiscot, Scott, and Stoddard Counties
573.379.3851
1.800.748.8320
www.daeoc.com

East Missouri Action Agency (EMAA)
Serving Bollinger, Cape Girardeau, Iron, Madison, Perry, St. Francois, Ste. Genevieve, and Washington Counties
573.431.5191
1.800.392.8663
www.eastmoaa.org

 

Good Samaritan Center
Serving Clay, and Ray Counties
816.630.2718
www.goodsamaritancenter.com

Jefferson Franklin Community Action Corporation (JFCAC)
Serving Franklin and Jefferson Counties
636.789.2686
www.jfcac.org

Missouri Ozarks Community Action, Inc. (MOCA)
Serving Camden, Crawford, Gasconade, Laclede, Maries, Miller, Phelps, and Pulaski Counties
573.765.3263
1.800.876.3264
www.mocaonline.org

 

Missouri Valley Community Action Agency (MVCAA)
Serving Carroll, Chariton, Johnson, Lafayette, Pettis, Ray, and Saline Counties
660.886.7476  
www.mvcaa.net

North East Community Action Corporation (NECAC)
Serving Lewis, Lincoln, Macon, Marion, Monroe, Montgomery, Pike, Ralls, Randolph, Shelby, St. Charles, and Warren Counties
573.324.2231
1.800.748.7636
www.necac.org

 

People’s Community Action Corporation (PCAC) 
Serving The City of St. Louis and Wellston
314.367.7848
www.pcacstl.org

West Central Missouri Community Action Agency (WCMCAA)
Serving Bates, Benton, Cass, Cedar, Henry, Hickory, Morgan, St. Clair, and Vernon Counties
660.476.2185
www.wcmcaa.org

Urban League Agency Headquarters
Serving St. Louis City and Wellston
314.615.3600
https://www.ulstl.com/

     
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