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Clean Slate Program

Get a Fresh Start

The Ameren Missouri COVID-19 Clean Slate program includes $3 million to help our residential electric customers with past due balances pay off their utility bills. Multiple community partners and agencies will participate in administering the program and determining income eligibility. Once the agency determines your eligibility, the program can help you clear the remaining balance on your account after you make a down payment of 25% of your current balance owed.

To get started, contact your preferred agency to see if you meet these eligibility requirements:

  • Must be a residential electric customer
  • Must pay 25% down on the balance due
  • Must be at 250% or lower of the federal poverty rate
    • Example: A family of four with a household income of $65,500/year or $5,458/month or less may qualify
    • Determined by the agency—not Ameren Missouri
    • Check our Income Chart

Find Your Agency

Once you've identified your agency from the list below, contact them and ask about the Clean Slate Program. 
If your agency thinks you are eligible for LIHEAP funds to help with your account, save time and apply now.

 

Cool Down Missouri 
Serving all of Ameren Missouri service area
314.241.0001
314-657-1599
www.cooldownmissouri.org

Central Missouri Community Action (CMCA)
Serving Audrain, Boone, Callaway, Cole, Cooper, Howard, Moniteau, and Osage Counties
573.443.8706
www.showmeaction.org
Community Action Agency of St. Louis County (CAASTLC)
Serving St. Louis County
314.863.0015
www.caastlc.org

Community Action Partnership of North Central Missouri (CAPNCM)
Serving Caldwell, Daviess, Grundy, Harrison, Linn, Livingston, Mercer, Putnam, and Sullivan Counties
660.359.3907
1.855.290.8544
www.capncm.org

 

Community Action Partnership of Northeast Missouri (CAPNEMO)
Serving Adair, Clark, Knox, Scotland, and Schuyler Counties
660.665.9855
1.800.737.3165
www.capnemo.org
Community Action Partnership of Greater St. Joseph (CAPSTJOE)
Serving Andrew, Buchanan, Clinton, and Dekalb Counties
816.233.8281
www.endpov.com
Delta Area Economic Opportunity Corporation (DAEOC)
Serving Dunklin, Mississippi, New Madrid, Pemiscot, Scott, and Stoddard Counties
573.379.3851
1.800.748.8320
www.daeoc.com

East Missouri Action Agency (EMAA)
Serving Bollinger, Cape Girardeau, Iron, Madison, Perry, St. Francois, Ste. Genevieve, and Washington Counties
573.431.5191
1.800.392.8663
www.eastmoaa.org

 

Jefferson Franklin Community Action Corporation (JFCAC)
Serving Franklin and Jefferson Counties
636.789.2686
www.jfcac.org
Missouri Ozarks Community Action, Inc. (MOCA)
Serving Camden, Crawford, Gasconade, Laclede, Maries, Miller, Phelps, and Pulaski Counties
573.765.3263
1.800.876.3264
www.mocaonline.org
Missouri Valley Community Action Agency (MVCAA)
Serving Carroll, Chariton, Johnson, Lafayette, Pettis, Ray, and Saline Counties
660.886.7476  
www.mvcaa.net

North East Community Action Corporation (NECAC)
Serving Lewis, Lincoln, Macon, Marion, Monroe, Montgomery, Pike, Ralls, Randolph, Shelby, St. Charles, and Warren Counties
573.324.2231
1.800.748.7636
www.necac.org

 

People’s Community Action Corporation (PCAC) 
Serving The City of St. Louis and Wellston
314.367.7848
www.pcacstl.org
South Central Missouri Community Action Agency (SCMCAA)
Serving Butler, Carter, Dent, Reynolds, Ripley, Shannon, and Wayne Counties
573.325.4255
www.scmcaa.org
West Central Missouri Community Action Agency (WCMCAA)
Serving Bates, Benton, Cass, Cedar, Henry, Hickory, Morgan, St. Clair, and Vernon Counties
660.476.2185
www.wcmcaa.org
Urban League Agency Headquarters
Serving St. Louis City and Wellston
314.615.3600
https://www.ulstl.com/
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