St. Louis Tornado Relief
The severe weather that occurred on May 16, 2025 had a devastating and lasting impact on our community and we are here to help.
This program is not currently available for our Illinois customers.
Reestablishing Electric Service and Energy Assistance Options
Ameren Missouri has offered a variety of program updates to help customers in the impacted areas maintain service and access energy assistance.
How to Reestablish Electric Service
After homeowners receive approval from their local government to reestablish service, please call Ameren Missouri's customer service at 800.552.7583. There is no activation fee for reconnecting electric service, and Ameren Missouri will reconnect customers as quickly and as safely as possible. Customers must arrange for an adult (18 years or older) to be present to give us clear access to the meter.
Available Energy Assistance
For customers who have a past due balance or need financial assistance due to impacts of the storm, there are multiple programs available. Please call 211 for help connecting with resources for any and all needs related to storm assistance or learn more about the specific storm-related energy assistance programs and services available below:
New Start Energy Relief program provides up to $1,000 to reestablish service for those left homeless due to the storm.
Ameren Missouri's Weatherization program allows for certain storm repairs.
Ameren Energy Relief Grant provides a $150 one-time grant to eligible customers with a balance of at least $150.
Additional programs are available through Ameren Missouri, including
Dollar More and Veterans Energy Assistance.