Natural Gas Safety
With more than 16,000 miles of gas distribution pipe and 1,275 miles of transmission gas lines, we at Ameren take our commitment of delivering safe, reliable natural gas seriously.
Your safety is important to us, and we want to make our pipeline system as safe as possible by sharing critical safety information with those who live and work near pipelines.
- Follow manufacturers’ directions or manuals for using and taking care of gas appliances. Seek professional help when necessary.
- Have a fire extinguisher near any gas appliance. Use a carbon dioxide or a dry-chemical extinguisher for gas kitchen appliances.
- Keep the pilot light of your gas range lit. If you extinguish it to save energy, a dangerous gas build-up can occur if someone accidentally turns on a burner.
- Look for a certification seal when purchasing a new gas appliance. This ensures that the equipment design meets strict safety standards.
- Never use your gas range to heat your home or apartment. The carbon monoxide fumes can put your family in serious risk, and any spark could ignite an explosion in the home.
- Have your gas fireplace routinely serviced to ensure proper working order. Have a professional:
- Adjust millivolt output.
- Clean and adjust the glowing embers and logs for best appearance.
- Clean the fan and related air circulation passages.
- Clean the glass.
- Check the batteries in the carbon monoxide detector.
- Ensure vents are unobstructed.
Equipment Safety Tips
- If you experience a natural gas service outage or you suspect a natural gas leak, leave the building then call Ameren. Do not use the phone or turn any electrical device or light off or on.
- Make certain that chimneys, flues and vents for all natural gas appliances are also kept clear of snow and ice. Blockages can cause deadly carbon monoxide to build up inside your home in just a matter of hours.
- Use a broom to keep natural gas meters and piping clear during the winter. Never use a shovel, ice chipper, pole or similar tool or even hit your natural gas meter or piping as this may damage equipment.
- In the event of a power outage, do not use natural gas stove burners or the oven to heat your home.
- Every home and apartment in Illinois is required to have at least one carbon monoxide detector within 15 feet of every bedroom. In Missouri, some municipalities require CO2 detectors, but it is not mandated by law. Ameren has long advocated the use of carbon monoxide detectors as a way to prevent serious injury and death.