Restoring Your Power
During the restoration of electrical equipment, Ameren Missouri works to restore power to equipment that feeds the largest number of customers. This could include high-voltage transmission lines (1) and structures, substations (2) or main feeder lines.
After the damage is repaired, we work to restore the greatest number of customers in a timely manner, keeping safety in mind.
As power is restored to communities (3) and neighborhoods (4), we then work to restore individual customers (5).
If your home or business is damaged by severe storms, you may need to make specific repairs to equipment.
After crews restore power from an outage, you may need a licensed electrician to make repairs to your electric service entrance equipment.
Ameren installs and maintains these components:
(1) The service drop that carries energy from the service line to your home or business. (6) The electric meter that monitors how much energy you are using.
You are responsible for these components:
(2) The service bracket or pipe riser, which protects the connection point for the lines entering your home or business. (3) The weatherhead, which keeps rain and other material out of the pipe riser. (4) The pipe riser, which serves as a guide and protection for the lines entering the meter box. (5) The meter box, which protects the connections to your electric meter.
Only a licensed electrician should ever attempt to work on these parts of your electrical system!
- Get the 411 on the major causes of power outages.
- Severe weather and your service: How we keep you safe during a storm.
- We're prepared 24/7 to respond. Specialized supply trailers help us restore your power faster after a storm.
- We're ready before the storm hits thanks to Quantum Weather technology.
Reconnecting Your Power
In order for Ameren Missouri to safely reconnect services, the main breaker on your electric panel must be in the OFF position or the main fuses removed. If you do not complete these steps, service will not be restored.