Property Management Portal
The Property Management Portal (PMP) is a complimentary online service available on Ameren.com for landlords and managers of rental properties. The portal enables users to carry out routine property management tasks online.
Have new renters? Save them a phone call and send them to our online Start, Stop, Move service, where they can quickly create an account, start service or transfer service from a previous address.
Get Access to Helpful Features
Ameren’s Property Management Portal allows registered Landlords and Property Managers to perform the following:
- View, add, and remove locations from their Landlord Leave-On program
- View Average Bill Amount
- Schedule residential electric and gas turn-on/turn off orders
- Receive email notifications to keep you updated on activity at their rental properties including when a tenant starts or stops service, service orders are voided, or if service has been disconnected due to non-payment
Illinois Resources
Frequently Asked Questions
All residential and commercial properties can be added to a property agreement and managed through the Property Management Portal. Please note: Only Landlord Connect requests can be managed through the portal. Landlords or Property Managers need to call in if they need a turn-off request.
You can expect to receive the following types of email notifications from Ameren on properties listed in your property agreements:
- Turn-on/off order issued, maintained or voided by Ameren.
- Shut off for non-payment order completed by Ameren.
- Name change on an account.
Ameren will send you an email advising you of the order with the scheduled date.
You can issue a turn-on order up to 30 days in advance.
Landlords or Property Managers needing to stop or change a date originally entered for a turn-on/off order will need to call in with their request.
Contact Us
Ameren Illinois Property Management
300 Liberty Street
Peoria, IL, 61062
Phone: 800.487.5795 (8 a.m. - 5 p.m., M-F)
Fax: 800.851.1796
Email: AmerenIllinoisLandlord@ameren.com
Ameren Missouri Landlord Program
101 Madison Street
Jefferson City, MO 65101
Phone: 800.487.5795 (7 a.m. - 5:30 p.m., M-F)
Fax: 866.297.8054
Email: AmerenMissouriLandlord@ameren.com