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LIHEAP

Facing challenging times? We're here to help.

What is LIHEAP?

The Low-Income Home Energy Assistance Program (LIHEAP) is a federally funded block grant program to assist low-income households with paying their utility bills. Payments are generally made directly to the utility company or fuel provider.

If you qualify for LIHEAP, you will get help through Energy Assistance and/or the Energy Crisis Intervention Program.

Energy Assistance will give you a one-time payment to help pay your main fuel heating bill during the months of November through March. The amount of help you receive is based on the size of your household, your household income, and the type of heating fuel used in your home.

If your service has been shut off or is in threat of being shut off or are running short of purchased fuel (propane/home heating oil) you may receive additional assistance through the Energy Crisis Intervention Program.

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Announcements

Deadline extension - Customers can now apply for assistance for the summer program through October 31, 2020. 

More can qualify for the program - The income eligibility has been increased from 135% of the Federal Poverty Level to 150% through October 31, 2020.

View Income Chart

Qualifications to Apply

  • Be a Missouri resident
  • Be a U.S. citizen or be legally admitted for permanent residence
  • Live in the household, be responsible for paying the utility bill, must be over 18 and included on the application
  • Have $3000 or less in bank accounts, investments or retirement accounts
  • Meet specific income guidelines – Great News! – the income eligibility has been temporarily increased from 135% to 150% of the federal poverty level through October 31, 2020; back to 135% for the Winter LIHEAP season.
  • For more information about requirements, contact the Contracted Agency in your area

Helpful Tips for Completing the Application

  • Answer all questions completely; sign and date the application
  • Include gross income records for the month prior to the application month for all household members over 18 not receiving food stamps o If everyone in the household receives food stamps; you do not need to send in gross income records for prior month.
  • Include a copy of social security cards for all household members not receiving public assistance
  • Include your disconnection notice from the utility company (if your account is in disconnect status)
  • Include both your primary and secondary heating source account numbers and copies of both bills
  • Save your application to your computer if it will be electronically submitted

How Can I Apply

Online

Complete and submit the online application. This is the easiest option. 

Apply Now

Download

Download, print and complete the application. Then, mail, fax or drop off in person at your local Contracted Agency. 

Download Now

Mail, Fax or Drop Off

Call 855-FSD-INFO (855-373-4636) to request an application to be mailed to you. Then, mail, fax or drop off in person at your local Contracted Agency. 

Program Details

Federal Poverty Level: 135% (View Income Chart)

Fuel Type: Primary heat source (gas, electric, propane, oil)

Elderly/Disabled Application Dates: Oct 1 – March 30

Non elderly/disabled Application Dates: November 1 – March 30

Does my account have to be in threat of disconnection or shut off to get assistance? No

Assistance Amount: A one-time heating payment based on fuel type, household size and income.

Federal Poverty Level: 135% (View Income Chart)

Fuel Type: Primary or secondary heat source that is in threat of disconnection or shut off.

Elderly/Disabled Application Dates: Oct 1 – May 31

Non elderly/disabled Application Dates: November 1 – May 31

Does my account have to be in threat of disconnection or shut off to get assistance? Yes

Assistance Amount: The amount to continue or restore services for 30 days up to $800.

Federal Poverty Level: 150% (View Income Chart)

Fuel Type: Electric accounts that is in threat of disconnection or shut off.

Elderly/Disabled Application Dates: June 1 – Sept 30 (thru Oct 31 in 2020)

Non elderly/disabled Application Dates: June 1 – September 30 (thru Oct 31 in 2020)

Does my account have to be in threat of disconnection or shut off to get assistance? Yes

Assistance Amount: The amount to continue or restore services for 30 days up to $600.

FAQs

See our energy assistance page for other energy assistance options or contact us regarding a payment arrangement. 

You will receive an eligibility letter from the state, but you can also sign up for Alerts through Ameren, to find out when a pledge is added to your account.

If you have moved since you were approved, you will have to reapply.

If you have not moved and you have a disconnection notice or your service is shut off, you do not need to complete a new application for help through the Summer Cooling Program. Contact your contracted LIHEAP agency to let them know about your crisis.

To apply for assistance for the 2020-2021 Winter Program, you must complete a new application.

Still Have Questions?

Visit the official LIHEAP web page 

Call 1-855-FSD-INFO (1-855-373-4636)

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