www.ameren.com
List<_SecondaryNavItem>

LIHEAP

Facing challenging times? We're here to help.

What is LIHEAP?

The Low-Income Home Energy Assistance Program (LIHEAP) is a federally funded block grant program to assist low-income households with paying their utility bills. Payments are generally made directly to the utility company or fuel provider.

If you qualify for LIHEAP, you will get help through Energy Assistance and/or the Energy Crisis Intervention Program.

Energy Assistance will give you a one-time payment to help pay your main fuel heating bill during the months of November through March. The amount of help you receive is based on the size of your household, your household income, and the type of heating fuel used in your home.

If your service has been shut off or is in threat of being shut off or are running short of purchased fuel (propane/home heating oil) you may receive additional assistance through the Energy Crisis Intervention Program.

Watch Video (Spanish Version)

Qualifications to Apply

  • Be a Missouri resident
  • Be a U.S. citizen or be legally admitted for permanent residence
  • Live in the household, be responsible for paying the utility bill, must be over 18 and included on the application
  • Have $3000 or less in bank accounts, investments or retirement accounts
  • Meet specific income guidelines – see income chart below
  • For more information about requirements, contact the Contracted Agency in your area

Helpful Tips for Completing the Application

  • Answer all questions completely; sign and date the application
  • Include gross income records for the month prior to the application month for all household members over 18 not receiving food stamps or if everyone in the household receives food stamps; you do not need to send in gross income records for prior month.
  • Include a copy of social security cards for all household members not receiving public assistance
  • Include your disconnection notice from the utility company (if your account is in disconnect status)
  • Include both your primary and secondary heating source account numbers and copies of both bills
  • Save your application to your computer if it will be electronically submitted

How Can I Apply

Online

Complete and submit the online application. This is the easiest option. 

Apply Now

Download

Download, print and complete the application. Then, mail, fax or drop off in person at your local Contracted Agency

Download Now

Mail, Fax or Drop Off

Call 855-FSD-INFO (855-373-4636) to request an application to be mailed to you. Then, mail, fax or drop off in person at your local Contracted Agency

Program Details

State Median Income: 60% (View Income Chart)

Fuel Type: Primary heat source (gas, electric, propane, oil)

Elderly/Disabled Application Dates: Oct 1 – May 31

Non elderly/disabled Application Dates: November 1 – May 31

Does my account have to be in threat of disconnection or shut off to get assistance? No

Assistance Amount: A one-time heating payment based on fuel type, household size and income.

State Median Income: 60% (View Income Chart)

Fuel Type: Primary or secondary heat source that is in threat of disconnection or shut off.

Elderly/Disabled Application Dates: Oct 1 – May 31

Non elderly/disabled Application Dates: November 1 – May 31

Does my account have to be in threat of disconnection or shut off to get assistance? Yes

Assistance Amount: The amount to continue or restore services for 30 days up to $800.

State Median Income: 60% (View Income Chart)

Fuel Type: Electric accounts that is in threat of disconnection or shut off.

Elderly/Disabled Application Dates: June 1 – Sept 30

Non elderly/disabled Application Dates: June 1 – September 30

Does my account have to be in threat of disconnection or shut off to get assistance? Yes

Assistance Amount: The amount to continue or restore services for 30 days up to $600.

FAQs

See our energy assistance page for other energy assistance options or contact us regarding a payment arrangement. 

You will receive an eligibility letter from the state, but you can also sign up for Alerts through Ameren, to find out when a pledge is added to your account.

No, if you have already received help during the 2020-2021 Winter Heating season, you do not need to reapply for assistance. If you have a disconnection notice or your service is shut off, simply contact your contracted LIHEAP agency to let them know you previously received assistance and are currently in crisis.

If you have not received assistance during the previous Winter Heating period you will need to apply. It has never been easier to apply for assistance. To apply for the 2021 Summer Cooling Program, you may complete an application online. If you have a disconnection notice or your service is shut off, contact your contracted LIHEAP agency to let them know about you're in crisis.

Feedback
Alert Info
ACCEPT