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Ameren Alerts & Notifications

No spam. No after-hours texts. Just helpful information delivered straight to you.

Simplify Your Life with Ameren Alerts

You can set up Ameren Alerts to get payment reminders, account updates, outage notifications, and more.

Log In & Customize Your Alerts  or   Create an Online Account

Get Back to Basics

We've created the Basic Bundle to make it easy to sign up for our most popular alerts all at once, straight from your phone.

Texting REG enrolls you in Ameren's Basic Bundle

The Basic Bundle includes:
  • Outage Alerts
  • Bill Reminders & Payment Confirmations
  • Important Account Status Updates
  • Start & Stop Service Alerts

 

Step 1

Text REG to AMEREN (263736) to sign up for alerts.*

 

Step 2

Respond to the text message confirmation.

 

Step 3

Text SUB to AMEREN (263736) to enroll in paperless and more.

Find More Ways to Simplify

Once you set up Ameren Alerts, you can rest easy knowing we'll deliver the information that matters most straight to the palm of your hand. On your online Account Dashboard, you can sign up for:

  • Outage Alerts – receive a notification when power may be off in your area as well as estimated restoration updates, the cause of the outage and power restoration confirmation. You can also text OUT to AMEREN (263736)* to report an outage or STAT to check the status of power at your address.
  • Bill Reminders – Receive bill due date and past due reminders.
  • Important Account Status Updates – Receive an alert when immediate action is needed on your account.
  • Payment Confirmations – Receive an alert to confirm receipt of your payment.
  • Energy Assistance Pledge Posted – Receive an alert when your account is granted
  • Start & Stop Service - Receive alerts when your request to start or stop service has been completed. 

Have more questions about Ameren Alerts? Visit our FAQ page.

*Message and data rates may apply. See Alerts Terms & Conditions for more information.

Additional Alerts Available

Ameren Illinois Alerts

  • Paperless Billing – get a link to a copy of your energy bill each month that looks just like the paper version!  
  • Budget Billing Adjustments – If you're enrolled in Budget Billing, you'll automatically get this handy alert to let you know when your monthly payment needs to be adjusted.  
  • Weekly Cost Summary – Receive weekly alerts that include bill estimates based on your usage for your current billing cycle.  
  • Cost Threshold – Receive an alert when your energy costs exceed the threshold you've established for your account.  
  • Usage Threshold – Receive an alert when your usage exceeds the threshold you've established for your account.
  • Weather Alerts for GDS-5 and DS-6 Customers – Receive an alert the day before the average temperature is expected to be 25 degrees or below in the winter or 78 degrees or higher in the summer.

Ameren Missouri Alerts

  • Paperless Billing – get a link to a copy of your energy bill each month that looks just like the paper version!
  • Budget Billing Adjustments – If you're enrolled in Budget Billing, you'll automatically get this handy alert to let you know when your monthly payment needs to be adjusted.
  • Monthly Summary – Receive energy usage and appliance itemization, along with personalized saving tips for your most recent bill.  
  • Bill Projection – Receive an alert in the middle of your billing cycle about how much energy you've used so far and an estimated cost for the end of the billing cycle.  
  • Electric Cost Threshold – Receive alerts when your costs reach 75% and 100% of the amount you've established for your account.
  • High Usage – Receive an alert to let you know when you exceed your typical daily consumption.
  • Seasonal Rate Change – Receive an alert before rates change for the season, and tips to help you use less energy.

Take a moment to set up alerts today so you can save time, money and energy tomorrow.

  or Create an Online Account

No Late Night Alerts

We do not send alerts during "Do Not Disturb" hours (10 p.m. - 7 a.m.). For your safety, outage text and email alerts are sent when an outage occurs, regardless of the time of day; however, you can adjust your other alert time settings by visiting the Alerts Center on your Account Dashboard.

Get detailed alerts information in our FAQ.

Read more on how to sign up: Text Alerts (PDF) | Email Alerts (PDF) 

Please also review our Alerts Terms and Conditions and Ameren Policy.

Make Paying Bills Easy. Go Paperless Today.

Paperless Billing is the easiest way to view your bill. It pairs perfectly with other popular tools like Auto Pay and Budget Billing.

      

Unsubscribe

At any time, you can text STOP to AMEREN (263736)* to unsubscribe from ALL Ameren Alerts. To unsubscribe from specific alerts, simply log in to your Account Dashboard.

Manage Alerts

*Message and data rates may apply. See Alerts Terms & Conditions for more information.

Text OUT & STAT

You can easily report an outage at your address by texting OUT to AMEREN (263736)*. To check the status of power at your address, text STAT to AMEREN (263736).

*Message and data rates may apply. See Alerts Terms & Conditions for more information.

Do Not Disturb Feature

We do not send alerts during "Do Not Disturb" hours (10 p.m. - 7 a.m.). For your safety, outage text and email alerts are sent when an outage occurs, regardless of the time of day; however, you can adjust your other alert time settings by visiting the Alerts Center on your Account Dashboard.

Stay Informed With Outage Alerts

Ameren Outage Alerts notify you of a possible outage at your home or business.

Learn More

Data & Messaging Rates

Please note that message and data rates may apply to your SMS Alerts & Notifications from Ameren.

View Terms & Conditions

Additional Questions?

If you have additional questions, please visit our FAQ page or call to speak to a customer service representative.

Illinois: 800.755.5000

Missouri: 800.552.7583

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