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Health, Safety and Financial Assistance Options

No matter what unique circumstances you or your loved ones might encounter, we have ways to help.

Sign Up For The Caring Contact Program

(Formerly known as the 3rd Party Notification Program)

Let a loved one or trusted resource know if you need help managing a disconnection notice.

Call to sign up: 800.552.7583

Medical Equipment Registry

Register your medical equipment so that we can notify you about planned maintenance outages. You should also have a back-up plan in place for emergency outages.

Call to register: 800.552.7583

Medical Hardship Extension

Sometimes a medical emergency can present a challenge in paying your bill on time. 

Call to learn more: 800.552.7583

Financial Assistance Options

Keeping Current/Keeping Cool

Keeping Current provides past due balance forgiveness and monthly bill credits with on-time monthly payments. Keeping Cool provides a bill credit of $25/month for June - August

Learn More


The Low-Income Home Energy Assistance Program (LIHEAP) is a federally funded block grant program to assist low-income households with paying their utility bills.

Learn More

Energy Saving Tips & Rebates

Start saving energy and money today with simple tips that help you manage and lower your energy use. We also offer rebates for energy efficient home upgrades.

Learn More
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